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Product listing guidelines

By ENSLive @ eNovaStories Live on:


📦 How to List Products on MUGO FOR BUSINESS (M4B)

Once your seller account is approved, you can start adding products to your shop.

✅ Step-by-Step Product Listing Guide

  1. Log in to your M4B dashboard
  2. Navigate to “My Products”
  3. Click on “Add Product”

📄 Fill In Product Details

When adding a product, provide the following:

  • Product Type: Choose Physical or Digital
  • Category: Choose from options such as Electronics, Fashion, Grocery, Lifestyle, Musical Instruments, Beddings, and more
  • Product Name: Give your product a clear, professional name
  • Images: Upload high-quality photos (minimum of 2 recommended)
  • Description: Provide a detailed and accurate product description
  • Weight: Specify the product weight (for shipping purposes)
  • Tags: Add searchable keywords relevant to the product
  • Discount: Optional discount or sale price
  • Price: Selling price in UGX
  • Delivery Details: Estimated delivery time, method, and any charges

⚠️ Content Guidelines

  • Use clear, specific, and honest language
  • Only upload original content and non-copyrighted images
  • Avoid informal writing: Do not use emojis or shortcuts like "U" instead of "You", "4me" instead of "For me"

Failure to follow these standards may result in your product being rejected or delayed.

📤 Submit for Review

Once complete, click “Submit for Review”. Our team will assess the product before it goes live.

  • Review time: 6 to 12 hours (may take longer during peak times)
  • Need faster approval? Purchase the MUGO Expedite Add-on for 30-minute to 1-hour review

✅ Approval & Publishing

Approved products are automatically published to the MUGO App’s sales channel according to your vendor account type.

Products that fail to meet our quality standards or are found to be misleading may be rejected or flagged.

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